Many dentists struggle to balance the professional obligations they have as healers with the commercial and operational realities they face as business owners. Dr. Hendrik Lai has a unique understanding of what it takes to help dentists successfully strike this balance and drive performance to achieve their vision and build more rewarding businesses.
Hendrik has honed his process and approach to achieving sustainable growth through extensive experience as a dentist, multiple practice owner, private equity advisor and global business leader. His proven success and experience across private practice, group dentistry, and publicly traded companies has made him highly sought after by clients ranging from startup offices to multinational consulting firms.
Having sat in every chair in the dental office and the corporate boardroom, Hendrik brings a unique perspective and real-world, hands-on experience to optimizing operations at the practice level and developing and implementing business strategy and scalable platforms for sustainable organization wide growth. He is a certified quality management systems auditor with the experience and knowledge to design and implement systems to drive team success and business growth.
Hendrik received his dental degree from the University of Adelaide and holds MBA, EMBA, MS, business analytics and organizational leadership qualifications. He is a Chartered Management Consultant, Certified Manager and a Fellow of the Institute of Managers and Leaders, the International Institute of Directors and Managers, and the Institute of Leadership and Management. He is a full Member of the Institute of Management Consultants and the Strategic Management Society.
As a recognized industry thought leader, Hendrik has been featured by dozens of media outlets including the SMH, ABC, and CBS.